How Precision Outreach Reached SNF Managers in California
Limited access to verified case managers and discharge planners within hospitals and skilled nursing facilities created gaps in referral outreach, reducing targeting precision and campaign efficiency. This case study highlights how MedicoLeads delivered a highly refined, campaign-ready dataset, enabling accurate segmentation, improved compliance, and effective engagement with SNF case managers and discharge planners across Southern California.
Home Healthcare Provider Delivering Patient-Centered Care
Reaching the right care coordination professionals requires accurate, facility-specific data. The client operates in the Home Healthcare Services space, providing both medical and non-medical care to patients in their homes.
Their services span post-acute care, in-home patient care, and rehabilitation, including skilled nursing, physical, occupational, and speech therapy, chronic disease management, and assistance with daily living activities.
The organization primarily supports patients who require continuous medical attention or recovery assistance outside hospital settings, positioning itself within the broader ecosystem of home-based clinical care and patient support services.
Overcoming Data Gaps in SNF Outreach and Targeting
Without precise facility and role-based filtering, referral outreach becomes inefficient and misaligned. The client encountered several challenges in executing their outreach effectively:
- Difficulty in maintaining strict industry filtering, requiring contacts exclusively from hospitals and skilled nursing facilities (SNFs), while completely excluding home health and hospice organizations.
- Challenges in refining data toward a senior care focus by eliminating pediatric facilities (e.g., those with “children” or “kids” in the name) to align with their 65+ patient demographic.
- Concerns around data accuracy were identified during sample validation, including outdated contact details such as non-working direct dials and role changes.
- Limited pre-purchase data validation due to compliance restrictions, making it difficult to assess the dataset quality before final delivery fully.
- Need for both email contacts and direct dials to support a multi-channel outreach strategy.
These challenges limited their ability to execute a precise, compliant, and high-performing referral outreach campaign.
Precision Data Solutions for Targeted Healthcare Outreach
MedicoLeads transformed complex targeting needs into a precise, campaign-ready dataset. The client partnered with MedicoLeads to build a custom solution aligned with their exact requirements, ensuring a transparent and high-quality delivery process.
- Advanced targeting focused on hospitals and SNFs, covering case managers and discharge planners across Southern California.
- Strict exclusion of home health, hospice, and pediatric facilities.
- Controlled sample sharing to validate structure, accuracy, and format.
- Enhanced data validation with 85%+ email deliverability and ~95% accuracy.
- Replacement assurance for any invalid or mismatched records.
- Delivery of 544 verified contacts, including 60 direct dials with complete profiles.
All data was delivered in a campaign-ready format, fully compliant with GDPR, CAN-SPAM, and CCPA standards.
Driving Referral Growth with Verified Healthcare Data
Verified, highly targeted data enabled precise outreach and stronger engagement. With access to a refined dataset, the client achieved:
- Accurate targeting of SNF decision-makers Improved confidence in data quality.
- Faster campaign execution with ready-to-use data Enhanced multi-channel outreach with direct dials
- A reusable dataset for ongoing referral growth
The client strengthened referral outreach with precise, compliant, and reliable data across Southern California.
Customer Feedback
“Thank you for your responsiveness and for refining the data based on our criteria. We appreciate the clarity around validation and the quality of the final delivery.”
— President & CEO, U.S.-Based Home Healthcare Provider
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Introduction