How Did Diagnostic Solutions Group Improve Lead Data Accuracy By 90% Using Data Enrichment Services?

Reaching healthcare professionals effectively is a critical challenge for businesses in the diagnostic solutions industry. Diagnostic Solutions Group, a leader in custom diagnostic services, faced significant challenges in connecting with nurses, a vital segment in their outreach strategy.
This case study explores how MedicoLeads Data Enrichment services provided a transformative solution, driving measurable business results.
Overview of the company
Diagnostic Solutions Group, led by Joseph Scrocco, has over 25 years of experience and specializes in developing custom diagnostic solutions for pharmaceutical companies, healthcare organizations and government entities. Their solutions encompass antibodies, molecular and antigen tests tailored to diverse settings, from mass screenings to point-of-care diagnostics.
The company also provides services such as test interpretation via artificial intelligence, data management through Amazon Web Services, custom packaging, multilingual inserts, and training programs. They are recognized as end-to-end supply chain experts who are adept in regulatory approvals and temperature control.
Challenges Faced By The Diagnostic Solutions Group
Despite having a customer database, Joseph encountered a recurring issue: the inability to directly connect with nurses via email, a vital component in reaching out to this key audience segment effectively.
Some of the significant hurdles faced by them include:
1. Lack of Accurate Contact Information
They struggled to find reliable and verified email addresses for nurses. Approximately 30% of their CRM data was outdated, leading to increased bounce rates and failed outreach efforts.
2. Ineffective Engagement with Target Audience
Without direct email access, the company faced significant challenges in engaging nurses effectively. Their communication lacked personalization and direct targeting, which reduced the impact of their outreach campaigns.
3. Reduced Outreach Efficiency
The absence of precise contact information forced the team to rely on generic email lists or alternative channels. It led to low response rates and diminished campaign ROI. This inefficiency slowed down their ability to connect with potential prospects.
4. Time and Resource Wastage
The team spent excessive time researching and verifying nurse contact information manually. This not only delayed their campaigns but also diverted resources from other critical tasks such as crafting personalized messages or refining their marketing strategy.
5. Difficulty in Meeting Outreach Goals
The lack of direct contact information directly impacted Diagnostic Solutions Group’s ability to achieve their outreach goals. This shortfall hindered their efforts to build strong connections with nurses, ultimately affecting their communication and sales objectives.
How MedicoLeads Played a Key Role in Overcoming Their Obstacles?
To address this, Diagnostic solutions group opted for our Data Enrichment Services, specifically leveraging our Email Appending solution. Through this service, we helped them enrich their existing database by appending email addresses of the nursing contacts they were trying to reach. Our team utilized advanced matching processes, ensuring the email data provided was accurate, permission-based and compliant with all data regulations.
1. 7-Tier Verification for Enhanced Accuracy
We used 7-tier verification processes to ensure the quality and accuracy of the appended email addresses. This included email validation, phone verification and manual checks by data experts. The result was a clean, reliable and error-free database ready for immediate use.
2. Compliance with Data Regulations
Our team ensured all appended emails were permission-based and compliant with major data regulations such as GDPR, CAN-SPAM, etc. This commitment to compliance protected Diagnostic Solutions Group from potential legal risks and ensured ethical communication practices.
3. Custom Data Segmentation for Targeted Outreach
Beyond email appending, we helped segment their enriched database based on specific criteria such as location, role and specialization within nursing. This allowed for personalized campaigns, improving engagement and response rates.
4. Increased Efficiency
With a fully enriched and verified contact database, Diagnostic Solutions Group could focus on launching their email marketing campaigns without delays. This not only saved time but also enabled them to direct their resources toward impactful messaging.
5. Maximized Outreach Metrics and ROI
By using our enriched data, the company achieved higher open rates, better response rates and improved lead conversions. The quality of the data provided by MedicoLeads directly contributed to a measurable increase in campaign ROI.
Implementation Process
- Data Analysis & Verification: Our team assessed Joseph’s existing data to identify gaps and areas needing enrichment.
- Email Appending: We matched his records with our verified database, adding accurate and opt-in email addresses for nurses.
- Quality Assurance: Through multiple validation tools, we ensure that the newly appended email addresses meet our high standards for accuracy and deliverability.
Results and Metrics
MedicoLeads solution delivered measurable results:
- 90% improvement in lead data accuracy, reducing bounce rates significantly.
- Increase in email open rates, enhancing campaign performance.
- Streamlined outreach processes, saving time and resources previously spent on manual research.
- Higher engagement levels with nurses, leading to better sales outcomes.
Testimonial
Joseph provided a positive review on TrustPilot, praising the significant impact of our Data Enrichment Services on their ability to connect with the right audience more effectively.

Conclusion
This case study highlights the critical role of high-quality and enriched data in driving business success. MedicoLeads data enrichment service proved to be a pivotal factor in enhancing lead generation processes and driving significant improvements in sales efficiency. Companies looking to maximize the ROI of their email campaigns should consider similar data-driven solutions to uplift business growth.
Recommendation
Based on this case study, we recommend other B2B companies to implement data-driven marketing strategies to achieve measurable results. Executing targeted email marketing campaigns with accurate data is a proven strategy for generating high-quality leads.
When selecting a customizable B2B database, ensure it is accurate, verified and compliant with global privacy standards, such as MedicoLeads. It provides well-segmented contact data, enabling you to target the right decision-makers effectively.
In addition to a quality database, we encourage the use of tools such as Reach Engine, an all-in-one email marketing platform designed for B2B success. With features including precise delivery, advanced audience targeting, pre-designed templates and real-time performance tracking, this platform helps businesses streamline their outreach efforts.
Using customizable and high-quality B2B database with advanced tools such as Reach Engine, your company can:
- Generate high-quality leads
- Optimize email campaigns for better response rates
- Achieve higher ROI by targeting prospective clients
With these solutions, B2B companies can meet sales goals and generate higher revenue. Whether you are just starting or looking to revamp your strategy, using the right data and tools is the key to success.